Last updated: May 15, 2017
Your Personal Identifiable Information (PII)
Wolf Home Products collects personally identifiable information (PII) from you only when you voluntarily provide it.
What We Collect
In order to use the “contact us” and “submit a photo” portions of our websites, you will be required to give your contact information (such as name, phone number and/or email address). Wolf Home Products uses this information to contact you about the products or services we offer for which you have expressed interest. Collecting personally identifiable information also allows us to personalize your experience, such as locating a dealer or contractor near your address.
You may also be required to provide PII when registering to receive email communications (eNews) or providing feedback through our online Toolbox. By using of Wolf’s iBuy and Account Manager services, you may also be required to provide PII. When you complete a registration for iBuy and Account Manager, you are agreeing to additional terms and conditions for those services, which can be viewed on the registration page.
We will also collect PII from you when you voluntarily complete an employment application, including but not limited to contact information (such as name, phone number and/or address), employment eligibility, education information, employment history, and references.
Use of PII
At this time, your personally identifiable information will not be shared or sold to any third party. Wolf Home Products’ primary use of your information is to respond to your inquiry, employment application, or request for information. Wolf Home Products reserves the right to save your personal information for internal business purposes including list management and demographic matching with other database information.
Retention of PII
Once you have provided personally identifiable information to Wolf Home Products, we will store and maintain the information you have volunteered for so long as you have not directed us otherwise, or for so long as we are required by law. However, employment applications and resumes will remain actively on file for a period of one year from the time your application has been received by the recruiter, while remaining on file with the organization for three years. Our retention of your data allows us to continue providing you with highly personalized services without interruption.
Wolf Home Products believes that choice is one of the most important privacy principles. You have the choice not to submit any personally identifiable information to us (although under such circumstances you would be unable to complete an employment application online or to complete certain registrations on our web site). You may choose to submit only those mandatory fields of data absolutely required for application or registration on our web site.
How We Safeguard Your Information
Wolf Home Products is serious about protecting your personally identifiable information and we take realistic, professional precautions to uphold that protection. In order to prevent unauthorized access or disclosure while maintaining data accuracy and facilitating the appropriate use of information, we use physical, electronic and managerial processes and procedures to attempt to protect the personally identifiable information we collect online.
Surveys, Polls, Contests, and Sweepstakes
Wolf Home Products may host surveys, polls, contests, or sweepstakes on our website on an ad hoc basis. Participation in these promotions is completely voluntary and you have a choice whether to disclose the information requested to participate. An example of this information would include contact name, shipping address, zip code, age, or other demographic information. Contact information will be used to notify the winners and to award/ship any potential prizes. Survey information will be used for purposes of monitoring and/or improving the use and satisfaction of our products and services, such as our company website.
Tracking and Analytics
Our websites use “cookies,” which are messages that web servers pass to your web browser when you visit Internet sites. They are generated by a website, such as Wolf Home Products, by assigning and storing a unique user name cookie on your hard drive. This allows us to offer you a personalized web experience. Cookies cannot be used to reveal or discover the identity of an individual user of our website. If you choose to reject the cookie, you may still use our website, although certain functions and applications may be disabled.
Our websites also use “clickstream data,” which reflects the specific web pages visited by an individual user and the manner or traffic pattern by which a user moves from one page to another. We track and use this information to analyze trends, to understand how our users’ habits are similar to or different from one another, to personalize the content, ads and promotions that you and other users see on our website, and to administer the website. Clickstream data does not disclose any personally identifiable information about you.
Our website may contain links to other sites. Please be aware that Wolf Home Products is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our websites.
Your California Privacy Rights
Situs, Venue & Jurisdiction
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2009 will receive information regarding 2008 sharing activities).
To obtain this information from WOLF Home Products, please send an email message to [email protected] with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
Wolf Home Products
20 West Market St.
York, PA 17405