JOB POSTING: Operations Support Administrator (Northborough, MA)

Job Details
• Full-time
• Monday through Friday, 7:00 a.m. to 3:30 p.m.
 

Job Requirements
•  Create, manage and research exception reports from SAP
•  Request product delivery/shipment creation and management from logistics department
•  Take incoming calls from drivers or customers regarding delivery exceptions
•  Coordinate and assist with UPS and customer pick up orders 
•  Interact daily with a variety of personnel and customers including drivers, warehouse personnel, customer care and administrative reps, sales consultants, vendors and various management/corporate level positions
•  Schedule inbound and outbound appointments (Ex. Home Depot appointments) 
•  Assist the business unit manager with special projects and perform analysis of departmental reports as requested
•  Management of facility inventory including receipt and other appropriate goods movements
•  Rescheduling, redating and reprocessing of outbound deliveries
•  Inventory prep which includes but is not limited to processing and reconciliation of inventory reports prior to inventory date, inventory team member on day of inventory
•  Process and manage daily return/exception paperwork from all KB DC/Crossdocks
•  Oversee daily delivery due notes and vendor backorder reports communicating to internal and external customers as needed to ensure total customer satisfaction
•  Process delivery exceptions daily ensuring inventory is affected accurately in SAP and the recovery timeline is communicated to the external customer 
•  Review for accuracy and prepare invoices for payment

Experience, Skills, Qualifications, and Education
Required (R) or Desired/Preferred (D)
• (R) Read, speak and write English
• (R) High school diploma or GED
• (R) Proficient with PC and Microsoft, Outlook software applications
• (R) Data entry as well as keyboard navigation and accuracy
• (D) 2 years college or equivalent work experience

How to Apply
• Complete an online application by clicking here
• Print and complete an application by clicking here
     - Fax: 717-849-0620
     - U.S. Mail: The Wolf Organization, Attn: Recruiter, 20 West Market Street, York, PA 17401
     - Email: [email protected]

Questions?
Please contact Rachel Wagner at 717-852-4807.