JOB POSTING: Operations Support Administrator (Northborough, MA)

Job Details
Monday through Friday, 7:00 a.m. to 3:30 p.m.

Job Requirements
  Create, manage and research exception reports from SAP
  Request product delivery/shipment creation and management from logistics department
  Take incoming calls from drivers or customers regarding delivery exceptions
  Coordinate and assist with UPS and customer pick up orders 
•  Interact daily with a variety of personnel and customers including drivers, warehouse personnel, customer care and administrative reps, sales consultants, vendors and various management/corporate level positions
  Schedule inbound and outbound appointments (Ex. Home Depot appointments) 
  Assist the business unit manager with special projects and perform analysis of departmental reports as requested
  Management of facility inventory including receipt and other appropriate goods movements
  Rescheduling, redating and reprocessing of outbound deliveries
  Inventory prep which includes but is not limited to processing and reconciliation of inventory reports prior to inventory date, inventory team member on day of inventory
•  Process and manage daily return/exception paperwork from all KB DC/Crossdocks
•  Oversee daily delivery due notes and vendor backorder reports communicating to internal and external customers as needed to ensure total customer satisfaction
•  Process delivery exceptions daily ensuring inventory is affected accurately in SAP and the recovery timeline is communicated to the external customer 
•  Review for accuracy and prepare invoices for payment

Experience, Skills, Qualifications, and Education
Required (R) or Desired/Preferred (D)
• (R) 
Read, speak and write English
• (R) High school diploma or GED
• (R) Proficient with PC and Microsoft, Outlook software applications
• (R) Data entry as well as keyboard navigation and accuracy
• (D) 2 years college or equivalent work experience

How to Apply
Complete an online application by clicking here
• Print and complete an application by clicking here
     - Fax: 717-849-0620
     - U.S. Mail: The Wolf Organization, Attn: Recruiter, 20 West Market Street, York, PA 17401
     - Email: [email protected]

Please contact Rachel Wagner at 717-852-4807.